Dear Ken McDaniel Homes Inc.,
My wife and I moved to the Huntsville area in May 2000. We searched extensively for a new home, and visited over 100 homes in the Tennessee Valley in one week. We could not find both the home and neighborhood we desired until late one evening we stopped and visited a home built by Ken McDaniel. Upon entering the home we knew immediately that this was "the one". The home has more quality and attention to detail than all the others we had seen, and the neighborhood had all the amenities we desired. Needless to say,we purchased the home and met Ken for the first time. Ken proved to be fully committed to the customer, and meticulous to every detail of the home being right. He supported our every need and always immediately responded to us after the sale. We left the area in 2004, but returned again in 2008. As usual we searched many homes, but found that Ken's balance of taste and quality craftmanship was superior to the rest. If you are searching for the best home built in the best neighborhood, visit a Ken McDaniel home. He is the most professional and customer-oriented home builder I have ever dealt with... and a super nice guy, too.
Patrick and Wanda Fleet,
Forest Meadow Subdivision
Mr. Ken McDaniel,
We had been looking for years to either buy a home for remodeling or build from scratch, looking primarily for location and with a particular style of home. We found the location and decided on a custom home builder, but after many months of frustrating negotiations we decided to give up and simply remodel our existing home. However, in a last minute decision we stopped by a Ken McDaniel Open House at the 2007 Spring Tour of Homes and quickly identified a Ken McDaniel floor plan and a lot in Lake Forest that offered what we were after. In addition, Ken modified the basic floor plan to accommodate our specific desires and quickly turned what was a good plan, into a perfect plan for us. We were apprehensive about once again starting the building process but Ken quickly put us at ease, working with us on many custom details that provided personalization of our home that has made living here so wonderful and satisfying. The building process went extremely well. Perfect? No, but Ken went far above and beyond anything we had ever expected of our builder. Often calling to discuss details or meeting with us personally to discuss ideas and progress on the home. We actually completed and took possession of the home in the same amount of time that the custom builder spent just in negotiations! We have thoroughly enjoyed the 2 years we have been in our home and have been very pleased in the quality of work. Ken will always be our first recommendation to friends, family and anyone considering a new home.
Tony and Rhonda Williams,
Forest Meadow Subdivision
I am writing this letter to express my appreciation and total satisfaction with the customer support you team provided reconciling a very hard to diagnose issue with the home we purchased in 2006. It is a rare thing these days that someone stands behind their product like you did and without hesitation, arranged to have this issue resolved. Mr. Joe Posey and his team did an outstanding, and I mean outstanding job with the repairs. They were extremely professional, very accommodating and always on time. We couldn't be happier with the results. You really can't tell anything was disturbed. As I've stated, very impressed with how you stand behind your product. Thank you from a very happy owner.
John & Veranda Pace,
Mr. Ken McDaniel,
We would like to let you know how pleased we are with our new home. We had looked at one of your homes that was on the market several years ago and we were impressed then without even seeing the building process. When we looked in Browns Ferry Crossing, we were excited to see that you were building there. We made several modifications to one of your existing plans and the entire process went smoothly. Once we got into the building process, we were very pleased with the quality and the attention to detail. The entire process was an enjoyable experience. After moving in, the very few minor issues we had were handled very promptly. Our entire family is enjoying our new home very much and we wanted to express our appreciation and total satisfaction with our home we purchased in 2012. The value and quality are outstanding!
Chris and Alisa Scholten and Family